Solar Service and Repair Requests
Service for any solar system
Submit a service request for a system we installed or one put in by another company. Our technicians handle monitoring alerts, inverter faults, damaged panels, roof work and storm damage.
- ✓Systems from any installer
- ✓Remove and reinstall for roof replacements
- ✓EL and UV testing to find damaged modules
What we fix
Common service calls
Low production
Monitoring alerts, production drops and systems that stopped reporting.
Inverters and optimizers
Fault codes, failed microinverters, optimizers and communication issues.
Damaged panels
Cracked glass, hail damage and hidden cell damage found with EL and UV testing.
Roof work
Remove and reinstall for roof replacements, plus leak checks around mounts.
Storm and critters
Wind and hail damage, chewed wiring and critter guards.
Batteries and generators
Battery and standby generator troubleshooting and maintenance.
Installer went out of business?
We take care of orphaned systems
Many Midwest homeowners and businesses were left without support when their installer closed. We service systems from other installers, help you sort out manufacturer warranties and get the system producing again.
- ✓Diagnosis and a clear repair quote
- ✓Help with manufacturer warranty claims
- ✓Monitoring setup so problems are caught early
How it works
How a service visit works
Submit a request
Open a service ticket or call us with your address and what you are seeing.
Remote check
We review monitoring data when we have access, to narrow down the problem.
Site visit
A technician diagnoses the system on site and explains the fix.
Repair and report
We complete the repair and confirm the system is producing again.
Certified installerTeslaFranklinWHEnphaseRECSPANChargePoint
Get my free quoteService questions
Do you service systems you did not install?
Yes. We service systems from other installers, including companies that are no longer in business.
How fast can you come out?
It depends on the season and your location. Submit a ticket and we will give you the first available date.
Will my manufacturer warranty cover the repair?
Often, yes, for failed equipment. We help you file the claim. Labor coverage depends on your original installer agreement.
Do you remove and reinstall panels for a new roof?
Yes. We remove the system, store it if needed and reinstall it after the roof is done.